Shipping Policy
Please Read Our Terms Before Using Our Services
NO REFUND OR EXCHANGE
Shipping
Please allow 2-4 business days for processing
During high-volume times shipping may be delayed to 1-2 weeks, however, we try our best to get items to you in a timely manner. We will send tracking when your order ships.
Shipping Carrier: USPS Priority Mail
Domestic Delivery Time - Standard Shipping
Time in transit depends on the shipping method selected. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. Agape Key Natural LLC is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.
HELP US, HELP YOU
Agape Key wants to make sure you receive your package safely? Please DOUBLE CHECK your shipping information.
Lost or Stolen Packages
Agape Key Natural LLC is not responsible for packages that are lost, delivered to a wrong address due to an incorrect or incomplete shipping address provided by customer. If the package is returned back to Agape Key Natural, and the customer would like the package to be re-shipped. The customer will be responsible for re-shipping fee.
Refused Package
No Refund.
If the customer package cannot be delivered, is unclaimed, or is refused, the customer is responsible for re-shipping fee. Unclaimed packages that are sent back to Agape Key Natural LLC will have 10 business days from receiving date to re-claim package and pay for re-shipping.
Cancel Order
All sales are final. Agape Key All Natural Products LLC does not offer cancellations. Fraudulent orders will be canceled, refunded and the customer will receive an email with details and will have the option to re-order after the email is sent.
United States Postal Service (USPS)
USPS is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost or stolen packages shipped via USPS.