Summer Shipping
To protect your body butter during the hot summer months, we take extra precautions to ensure your products arrive in optimal condition. Here’s what you need to know:
1. Thermal Ice Packs: All body butter orders are packed with thermal ice packs to help prevent melting during transit. While we take every care, sometimes ice packs may rupture, causing minor water leakage inside the package. Please rest assured that your body butter is securely sealed in airtight jars and remains unaffected by any leakage.
2. Shipping Recommendations: We highly recommend choosing next-day shipping during summer to minimize the time your package spends in potentially hot conditions.
3. Handling Upon Arrival: If you notice any water in your package, it is likely due to a ruptured ice pack. This does not affect the quality of your body butter, as all products are tightly sealed.
4. No Reimbursements for Melting: Despite our precautions, Agape Key is not responsible for any melting that occurs during transit. We do not offer reimbursements for melted products.
Thank you for your understanding and support. We are committed to delivering the best quality products to you, even during the hottest months!